FAQ
Browse the frequently asked questions below to learn more about your stay at HarbourView Inn. If you can't find the information you're looking for, please contact our team directly—we'll be happy to assist you and ensure a memorable stay in historic downtown Charleston.
Our check-in is at 3:00 PM and our check-out is at 12:00 PM.
Yes, we offer late check-out based on availability for a fee of $75 for up to two hours.
Our Standard Policy permits cancellations without penalty up to 72 hours prior to 4:00 PM of your scheduled arrival day. Cancellations or reservation changes made after that time will be charged one night's room and tax, though stricter rules may apply for special rates and events.
We require all reservations to be guaranteed either by a valid credit card or by prepayment of a deposit. We will hold your reservation for 24 hours after the scheduled arrival time, and a $1 charge will be made on your credit card 4 days from your arrival date.
We do not charge extra for children under 17 staying with an accompanied adult. Complimentary cribs or rollaway beds are available based on availability, but an extra fee of $35 per person, per night will apply for each additional adult if there are more than two adults in the room.
Yes, our front desk is staffed 24 hours a day to assist you.
You must be at least 21 years old to check in.
No, our hotel is kid-friendly! However, we do require all reservations to be booked by guests 21 years of age or older, and a guardian is required for all guests staying with us who are under the age of 21.
Yes, parking is available at our hotel via our dedicated valet service for $45 per night for regular vehicles and $55 per night for electric vehicles. Please contact our concierge in advance if you plan to bring more than one vehicle per guest room, as our parking space is limited and an extra vehicle will incur an additional fee. Please note that we cannot accommodate oversized vehicles, RVs, trailers, or larger than normal SUVs and trucks.
No, parking is not free at our hotel. We offer valet service for $45 per night for regular vehicles and $55 per night for electric vehicles.
Yes, we offer valet parking exclusively for our guests, as we do not offer self-parking. The cost is $45 per night for regular vehicles and $55 per night for electric vehicles, though you may opt to park on your own at the public parking garage located at 1 Cumberland Street.
Yes, we have a limited number of electric vehicle charging stations available at the hotel based on availability. Our stations include a Tesla charger and a universal electric car charger, and our valet service for electric vehicles is $55 per night.
No, we do not offer a complimentary or dedicated airport shuttle service at the HarbourView Inn. However, our front desk and concierge team can easily arrange for a third-party private car service or taxi for your airport transportation or general travel needs.
Yes, Uber and Lyft are available in the Charleston area and can be obtained from the airport or our hotel. Because they can be more difficult to acquire during high-demand times, we recommend arranging a ridesharing service in advance for early morning flights.
No, we do not have a pool at our property.
We require a guest keycard to access our building 24/7 for your security. Additionally, we maintain 24-hour video monitoring outside and in all public areas, and we provide an electronic safe in each guest room.
No, we do not allow smoking, as our hotel is a completely smoke-free establishment.
Yes, a mandatory destination fee will be added to your reservation bill at check-out.
Yes, we offer complimentary luggage storage for both our arriving and departing guests.
Yes, our dedicated guest service desk and lobby are located right at the top of the stairs to assist you.
Yes, you can absolutely ship packages to the hotel ahead of or during your stay with us.
Yes, we offer professional laundry and dry cleaning services for our guests, which typically features a convenient 24-hour turnaround time.