Frequently Asked Questions

What are your hotel policies?

Guarantee Policy:

All reservations must be guaranteed either by valid credit card or by prepayment of a deposit. Reservations will be held for 24 hours after the scheduled arrival time. A $1 charge will be made on the reservation’s credit card 7 days from the arrival date.

Cancellation and Refund Policy:

For most reservations, our Standard Policy permits cancellations without penalty 72 hours prior to 4 p.m. of the scheduled arrival day. Cancellations that occur after that time will be charged one night’s room and tax. Please note, however, that there may be stricter cancellation rules for special rates and special events. Please refer to your reservation details or call the hotel with any cancellation-related questions.

Changes to reservations are considered cancellations and re-bookings.

Do you allow pets?

Pets are not permitted at the hotel.

What time is check-in and check-out?

Check-in after 3:00 p.m. Check-out before 12:00 p.m. Property is completely non-smoking.

How much is parking?

Parking is $34 per night.

Are there additional charges for more guests in each room?

Children under 17: Free with an accompanied adult (complimentary crib or rollaway bed available based on availability)

More than two adults: $25 per extra adult per night.

Is late check-out available?

Late Checkout is $80 for up to two hours based on availability.

How many rooms are considered a "group" to receive a discounted group rate?

We offer a discounted group rate to groups of five or more rooms per night.

Is there a food and beverage minimum in the meeting rooms?

There is no minimum spend for food and beverage in meeting spaces.

Is there a restaurant on-site?

No, there is no restaurant at the inn itself. However, we are only a few short steps from some of the best restaurants in downtown Charleston.

Is there a spa on-site?

No, but we are only two blocks from Earthling Day Spa, one of the best spas in downtown Charleston. We can also arrange for certain spa treatments from the comfort of your guest room.

Does the meeting space have natural light?

It does not. Our meeting room is equipped with artificial lighting.

How large is the meeting space?

Our on-site meeting space is 546 square feet. For larger groups in need of more space, our sister hotel - French Quarter Inn - offers larger meeting rooms with abundant natural light, as well as a beautiful terrace. French Quarter Inn is just a couple of blocks away, within walking distance.

Does the HarbourView Inn do buyouts?

Yes, we are happy to offer buyouts of all 52 guest rooms!